Healthcare Admin Assistant: Clinic Scheduling & Records

Sheppard Pratt; Columbia (MD); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

403b retirement match

Generous PTO

Employee Assistance Program (EAP)

Mileage reimbursement

Job summary

Sheppard Pratt in Columbia, MD is seeking an administrative assistant to support a busy clinic. You will greet clients, process co-pays, schedule follow-ups, and maintain electronic health records with confidentiality and accuracy.

This role emphasizes customer service, teamwork, and efficient handling of phone and office tasks in a fast-paced health care environment. Qualifications include a high school diploma (associate preferred), familiarity with health records systems, and strong

Qualifications

• Experience in a health care setting is preferred.
• Ability to maintain client confidentiality and privacy.
• Strong interpersonal and communication skills.

Responsibilities

• Receive clinic clients; collect co-payments and route calls.
• Schedule client follow-ups and appointments.
• Maintain client medical records (EHR) and file paperwork.
• Provide backup support to administrative staff as needed.
• Greet clients in person and on the phone with excellent service.
• Monitor clinic voicemail and route messages.
• Check insurance eligibility and current authorizations.

Skills

Customer service

Multitasking

Data entry

Education

High school diploma

Associate degree preferred

Tools

Electronic Health Records (EHR)

Job description

Sheppard Pratt in Columbia, MD is seeking an administrative assistant to support a busy clinic. You will greet clients, process co-pays, schedule follow-ups, and maintain electronic health records with confidentiality and accuracy.

This role emphasizes customer service, teamwork, and efficient handling of phone and office tasks in a fast-paced health care environment. Qualifications include a high school diploma (associate preferred), familiarity with health records systems, and strong