Healthcare Administrative Specialist: Scheduling & Records

Daymark Recovery Service; Erwin (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Short Term Disability

Life Insurance

Employee Assistance Program

Referral Bonus Opportunities

Extensive Internal Training Program

Job summary

Daymark Recovery Services is seeking an organized administrative assistant to provide center support and customer service. The role includes scheduling, filing, documentation, data entry, and billing tasks while ensuring HIPAA compliance and patient confidentiality.

The position requires basic healthcare office experience and a High School Diploma. The candidate will work under the Practice Manager, assisting with daily operations and coordinating with clinical staff to support patient care.

Qualifications

• Must possess at least a High School Diploma.
• Office experience in the healthcare field preferred.
• HIPAA compliance knowledge is beneficial and relevant to daily duties.

Responsibilities

• Schedules appointments and prepares records for daily appointments.
• Keys in important consumer data for scheduling, benefits inquiries and reimbursement.
• Answers phone calls and directs to appropriate parties with courteous service.
• Files, releases and copies protected healthcare information as needed.
• Assists consumers with fee setting and benefits information.
• Supports scheduling and sharing of community resources.

Skills

Scheduling

Filing

Documentation

Data entry

Client services

Phone support

Billing

HIPAA compliance

Research

Education

High School Diploma

Tools

Billing software

EHR systems

Job description

Daymark Recovery Services is seeking an organized administrative assistant to provide center support and customer service. The role includes scheduling, filing, documentation, data entry, and billing tasks while ensuring HIPAA compliance and patient confidentiality.

The position requires basic healthcare office experience and a High School Diploma. The candidate will work under the Practice Manager, assisting with daily operations and coordinating with clinical staff to support patient care.