Administrative Assistant II, Outpatient Clinic

Sheppard Pratt; Baltimore (MD); Hybride; USD 28 000 - 31 000; Plein temps

Avantages offerts par ce poste

Tuition reimbursement program

Medical, dental, and vision benefits

403b retirement match

Generous paid time off

Employee Assistance Program (EAP)

Mileage reimbursement

Résumé du poste

Sheppard Pratt is seeking a detail-oriented administrative assistant to support clinic operations in Baltimore. You will greet clients, collect co-payments, route calls, schedule follow-ups, and maintain confidential medical records with accuracy.

The role requires 1-2 years of relevant experience, familiarity with EHR systems, and a commitment to high-quality customer service in a fast-paced health care setting.

Qualifications

• High school diploma is required.
• Associates degree preferred in business administration or related field.
• Prior health care experience is preferred but not required.
• Commitment to excellent customer service for clients and staff.
• 1-2 years of progressively more responsible administrative experience.
• Experience with EHR and maintaining client confidentiality is essential.
• Demonstrated attention to detail and ability to work quickly and efficiently.
• Ability to multi-task in a high-volume health care environment.
• Willingness to take on varied responsibilities and work as part of a team.

Responsabilités

• Receive clinic clients.
• Collect client co-payments.
• Receive and route telephone calls; schedule client follow-up appointments.
• Maintain client medical records in good order; file client information.
• Process administrative paperwork and assist with data entry.
• Support OMHC electronic health records and facility maintenance.
• Provide backup assistance to Intake and other administrative staff as warranted.
• Complete insurance authorizations and eligibility checks (8).

Connaissances

Customer service

Attention to detail

Multitasking

Data entry

EHR familiarity

Formation

High school diploma

Associates degree in business administration or related field

Outils

Electronic Health Records (EHR) system

Microsoft Office

Description du poste

What to expect.

• Receive clinic clients
• Collect client co-payments
• Receive and route telephone calls Schedule client follow-up appointments Maintain client medical records in good order
• File client information
• Process client and other administrative paperwork Assist with maintenance of OMHC electronic health records Maintain clinic facilities for optimal and secure functioning Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications Provide backup assistance to Intake and other administrative staff as warranted
• (8) Complete insurance authorizations and eligibility checks

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives.

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positionsComplimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program
• This position has a pay range of $20.60 - $22.27/hr.

What we need from you.

• High school diploma is required.
• An Associates Degree in business administration or related field is preferred.
• Prior experience in a health care setting is preferred, but not required.
• Commitment to excellent customer service for clients and staff.
• Work requires 1-2 years of progressively more responsible administrative experience.
• Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
• Demonstrated attention to detail and ability to work quickly and efficiently.
• Ability to multi-task in a high volume, extremely fast-paced health care business environment.
• Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives! #LI-SMI