Healthcare Account Manager - PBM & Client Relations

CVS Health; Lexington (KY); Presencial; USD 44.000 - 102.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Resumo da vaga

CVS Health in the United States seeks an Account Manager to serve as the client’s main point of contact and oversee day-to-day PBM operations. You’ll coordinate with cross-functional teams to ensure timely and accurate delivery of client requests and foster strong, long-term relationships with key stakeholders.

Required: 4 years of client services or account management experience, excellent communication and organizational skills, and the ability to be on camera for meetings.

Qualificações

• 4 years of experience in a client services-based environment or previous account management experience.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong verbal and written interpersonal communication skills.
• Ability to travel up to 20% to meet client needs.

Responsabilidades

• Issue tracking - coordinate with internal teams to resolve client issues and provide updates.
• Drive practical and creative solutions to complex client scenarios.
• Engage appropriate resources to drive issue resolution and service delivery.
• Meet deadlines and client guarantees while maintaining quality.

Conhecimentos

Client services

Organizational skills

Verbal & written communication

Problem solving

On-camera attendance

Formação

Bachelor's degree

Descrição da vaga

CVS Health in the United States seeks an Account Manager to serve as the client’s main point of contact and oversee day-to-day PBM operations. You’ll coordinate with cross-functional teams to ensure timely and accurate delivery of client requests and foster strong, long-term relationships with key stakeholders.

Required: 4 years of client services or account management experience, excellent communication and organizational skills, and the ability to be on camera for meetings.