Healthcare Account Manager - Growth & Renewals | Unlimited PTO

Definitive Healthcare; Framingham (MA); On-site; USD 42,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Unlimited PTO

401(k) with employer match

Job summary

Definitive Healthcare is seeking an Account Manager to own a named book of health system and clinic accounts across the U.S. You will manage and grow client relationships, unlocking the full value of our healthcare commercial intelligence platform.

This role blends relationship management with consultative problem‑solving, working with Customer Success and cross‑functional partners to ensure measurable impact from our solutions.

Qualifications

• 3+ years of individual, quota‑carrying account management experience selling into provider organizations, health systems, or other healthcare focus markets.
• Experience selling technology, data, analytics, or research solutions into small to mid‑market healthcare environments.
• Experience in account planning and collaborating with cross‑functional teams.
• Demonstrated track record of consistently achieving quota against net dollar retention or blended revenue goals.
• Excellent interpersonal, communication, and relationship‑building skills.
• Strong negotiation, deal management, and closing skills for multi‑year service contracts.
• Strong work ethic, sound judgment, and a high level of professionalism, energy, and empathy.
• Superior communication skills and proficiency crafting compelling narratives using MS Office tools.
• A. or B.S. degree

Responsibilities

• Own and execute account strategies across a named book of existing small/medium sized provider accounts
• Drive growth and collaborate with Customer Success to identify growth opportunities across therapeutic areas
• Go “high and wide” in accounts to build relationships with potential buyers and influencers; take a consultative approach to identify client issues that DHC can solve
• Initiate conversations about new opportunities and partner with DHC Customer Success and cross‑functional partners to develop and close opportunities
• Work with the Customer Success and Customer Experience Team to optimize usage and value of DHC services
• Lead critical renewals conversations
• Meet and exceed renewal and expansion quotas
• Accurately forecast opportunities and utilize CRM to manage your portfolio

Skills

Account management

Healthcare sales

Cross-functional collaboration

Quota carrying

Negotiation

Relationship building

Strong communication

MS Office

Education

A. or B.S. degree

Tools

CRM

Job description

Definitive Healthcare is seeking an Account Manager to own a named book of health system and clinic accounts across the U.S. You will manage and grow client relationships, unlocking the full value of our healthcare commercial intelligence platform.

This role blends relationship management with consultative problem‑solving, working with Customer Success and cross‑functional partners to ensure measurable impact from our solutions.