Healthcare Access Specialist - Registration & Insurance

Baylor Scott & White Health; Marble Falls (TX); Presencial; USD 36.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Health benefits

401(k) match

Tuition Reimbursement

PTO from Day 1

Resumo da vaga

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics, verify insurance, and collect patient financial responsibilities across care areas.

You will cross-train across locations, mentor peers, and support revenue cycle processes while delivering compassionate service in a busy healthcare setting.

Two years of healthcare or customer service experience required; strong communication and data entry skills; proficiency with Microsoft Office.

Qualificações

• Two years of healthcare or customer service experience.
• Strong listening and verbal communication skills.
• Empathy and professional telephone etiquette.

Responsabilidades

• Conduct patient interviews to collect demographic data and verify information.
• Verify insurance benefits and determine patient financial responsibilities.
• Assist patients with navigation and provide directions or mobility assistance as needed.
• Document and communicate patient delays and schedule changes to relevant teams.
• Support revenue cycle activities and ensure compliance with policies.

Conhecimentos

Communication

Customer Service

Data Entry

Multitasking

Formação

HS Diploma or GED

Ferramentas

Microsoft Office

Descrição da vaga

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics, verify insurance, and collect patient financial responsibilities across care areas.

You will cross-train across locations, mentor peers, and support revenue cycle processes while delivering compassionate service in a busy healthcare setting.

Two years of healthcare or customer service experience required; strong communication and data entry skills; proficiency with Microsoft Office.