Patient Access & Revenue Support Specialist II

Baylor Scott & White Health; Woodway (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with match

Tuition Reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics, verify insurance, and register patients. You will support multiple areas, mentor peers and help ensure smooth patient flow and accurate financial clearance.

The role requires 2 years of healthcare or customer service experience, strong listening and communication skills, high empathy, and the ability to manage changing priorities.

Qualifications

• 2 years of healthcare or customer service experience or education equivalency.
• Good listening, interpersonal and communication skills with professional telephone etiquette.
• Ability to manage multiple, changing priorities and maintain professionalism in stressful situations.
• Strong data entry and basic computer skills.

Responsibilities

• Register patients by collecting accurate demographics and insurance information.
• Verify insurance benefits and collect patient financial responsibilities.
• Assist patients to nursing units and provide directions or mobility assistance as needed.
• Participate in revenue cycle duties and ensure proper patient identification and compliance.

Skills

Communication skills

Interpersonal skills

Telephone etiquette

Empathy

Multitasking

Data entry

Education

HS Diploma/GED

Tools

Microsoft Office

Job description

Baylor Scott & White Health in Texas is seeking an Access Services Representative 2 to collect demographics, verify insurance, and register patients. You will support multiple areas, mentor peers and help ensure smooth patient flow and accurate financial clearance.

The role requires 2 years of healthcare or customer service experience, strong listening and communication skills, high empathy, and the ability to manage changing priorities.