Health Unit Coordinator - Inpatient Specialties - HUC

Mayo Career Site UK; Rochester (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Mayo Clinic is seeking a Health Unit Coordinator to provide essential organizational, receptionist, and clerical support to patient care units in Rochester. You will help manage supplies, respond to call lights, and assist the care team with EHR orders while communicating effectively with patients, visitors, and staff.

The role emphasizes collaboration across the continuum of care, acting as a resource to the team and contributing to continuous improvement initiatives within inpatient services

Qualifications

• Organizational, receptionist and clerical support for patient care units.
• Strong interpersonal skills and effective communication with patients, visitors and staff.
• Ability to use problem-solving to support care team and improve processes.

Responsibilities

• Monitor and order supplies for patient care units.
• Promptly answer patient call lights and escalate needs to nursing staff.
• Assist care team with managing orders in the electronic health record (EHR).
• Communicate effectively with patients, visitors and facility staff across the continuum of care.
• Serve as a resource to healthcare team and participate in continuous improvement activities.
• Anticipate and respond to team requests and patient needs.

Skills

Interpersonal skills

Communication

Problem-solving

Self-development

Job description

Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus. Hospital inpatient areas include specialized medical, post-surgical, mental health/psychiatry services, critical care/ICU and progressive care step-down units.

These specialty areas and schedule options will be discussed at the time of interview.

Internal applicants - please include your three most recent performance appraisals.

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.