Health Unit Coordinator: Part-Time, 12-Hour Rotating Shifts

Mayo Clinic; Augusta (WI); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

Pre-Tax Savings (HSA/FSAs)

Retirement package

Job summary

Mayo Clinic is hiring a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support in patient care units. You will assist with supply management, respond to patient call lights, and help manage orders in the EHR, ensuring smooth care delivery across teams.

The role requires a high school diploma or equivalent, plus experience or certification in HUC, with strong interpersonal and computer skills. Flexible hours including nights and weekends are required.

Qualifications

• High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (i.e., Windows-based applications, LAN use, and intranet/internet use) required.
• Successful completion of HUC post-secondary program, or HUC Certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Preferred proficiency of computer skills. Working knowledge with EHR systems, EPIC preferred. Outstanding customer service, interpersonal and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends and holidays. Maintains certifications/licensure per work unit requirements.

Responsibilities

• The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR).
• Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities.
• Supports the healthcare team by anticipating and responding to team requests and patient needs.

Skills

Interpersonal skills

Customer service

Organizational skills

Problem-solving

Education

High school diploma or equivalent

HUC post-secondary program or HUC Certification

Tools

EPIC

Job description

Mayo Clinic is hiring a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support in patient care units. You will assist with supply management, respond to patient call lights, and help manage orders in the EHR, ensuring smooth care delivery across teams.

The role requires a high school diploma or equivalent, plus experience or certification in HUC, with strong interpersonal and computer skills. Flexible hours including nights and weekends are required.