Health Unit Clerk: Patient Flow & Coordination

Baystate Health; Greenfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Baystate Health is seeking an ED Clerical Coordinator to support the unit manager. This role involves coordinating patient care communications, arranging transfers, and ensuring accurate discharge records and timely information flow within the department.

Responsibilities include handling high-volume calls, coordinating with lab, radiology, and case management, and maintaining department supplies while upholding patient privacy and safety protocols.

Qualifications

• GED or HiSET is required.
• Excellent communication and organizational skills are essential.
• Must maintain calm, professional demeanor and multitask effectively.

Responsibilities

• Functions as primary unit contact, coordinates/ disseminates vital patient and department information.
• Arranges transportation for patient transfers, including external providers.
• Discharges ED patients and compiles/ships discharge records to medical records.

Skills

Multitasking

Communication

Professionalism

Education

GED or HiSET

Job description

Baystate Health is seeking an ED Clerical Coordinator to support the unit manager. This role involves coordinating patient care communications, arranging transfers, and ensuring accurate discharge records and timely information flow within the department.

Responsibilities include handling high-volume calls, coordinating with lab, radiology, and case management, and maintaining department supplies while upholding patient privacy and safety protocols.