Health Unit Coordinator: Patient Flow & Admin Support

Concord Hospital Health System; Concord (NH); On-site; USD 38,000 - 52,000; Full time

Job summary

Concord Hospital Health System seeks a Health Unit Coordinator 2 to provide clerical and patient service support as part of the patient care team. The HUC connects providers, staff and departments through fax, phone and computer systems, and may register patients and manage data.

This role requires excellent customer service, completion of registration and order entry processes, and ability to maintain clean, safe patient areas.

Qualifications

• High school or equivalent (GED).
• Certification required to obtain: Notary Public, State of New Hampshire, within 4 months of hire date. Must be kept current.
• Must have outstanding customer service skills. Experience with Microsoft Office applications in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Time management

Communication

Education

High school or GED

Tools

Microsoft Office

Job description

Concord Hospital Health System seeks a Health Unit Coordinator 2 to provide clerical and patient service support as part of the patient care team. The HUC connects providers, staff and departments through fax, phone and computer systems, and may register patients and manage data.

This role requires excellent customer service, completion of registration and order entry processes, and ability to maintain clean, safe patient areas.