ED Unit Clerk: Patient Flow & Frontline Coordination

Hillsboro Area Hospital Inc; Hillsboro Heights (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Hillsboro Area Hospital Inc. is seeking a Unit Clerk to provide administrative and clerical support on the nursing unit, coordinating physician, staff, and interdepartmental communication to ensure efficient patient care.

The role includes greeting patients and families, registering patients in the EMR, handling phone calls, assisting with admissions, discharges, transfers, and maintaining patient records, while upholding HIPAA and hospital policies.

Qualifications

• High School Diploma required.
• Familiarity with medical terminology and electronic health records is a plus.
• Must be able to read, write, and communicate in English.

Responsibilities

• Greet families, patients, visitors, and staff professionally.
• Register patients in the EMR and verify demographics.
• Coordinate admissions, discharges, and transfers with paperwork and calls.
• Answer and direct phone calls and patient call lights.
• Maintain patient records and support infection control and safety initiatives.

Skills

Communication skills

Customer service

Time management

Teamwork

Independent work

Education

High School Diploma

Tools

EMR familiarity

Switchboard

Job description

Hillsboro Area Hospital Inc. is seeking a Unit Clerk to provide administrative and clerical support on the nursing unit, coordinating physician, staff, and interdepartmental communication to ensure efficient patient care.

The role includes greeting patients and families, registering patients in the EMR, handling phone calls, assisting with admissions, discharges, transfers, and maintaining patient records, while upholding HIPAA and hospital policies.