Health Scholar Operations Assistant (Temporary)

COPE Health Solutions; Tacoma (WA); On-site; USD 19,000 - 28,000; Part time

Job summary

COPE Health Solutions is seeking a Health Scholar Assistant to support the Health Scholar program at a Tacoma facility for 20 hours per week over a 16-week term. The role focuses on operational tasks, enrollment support, file management, and coordination with the Program Manager and Leadership Team.

Strong organizational skills, proficiency with Microsoft Office, and the ability to work evenings or weekends as needed are valued.

Qualifications

• Commit to 20 hours per week for two months (temporary position).
• Enrolled in or graduated from a college or university preferred.
• Enrolled in or graduated from the Health Scholar Program preferred.
• Strong customer drive and dedication to quality and success.
• Excellent interpersonal, oral and written communication skills.
• Excellent customer service skills.
• Detail-oriented and able to work well independently.
• Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment.
• Flexible with work hours, able to travel, and be able to work on evenings and weekends as needed.
• High level of proficiency of Microsoft Office programs (Outlook, Word, Excel and PowerPoint)

Responsibilities

• Present program overviews to classrooms on college campuses
• Support recruitment efforts by attending job/major fairs, distributing flyers on campus, or facilitating open house events
• Respond to applicant phone and email inquiries in a timely manner
• Develop and maintain trackers to ensure organization of enrollment processes
• Prepare materials for orientation and interviews
• Compose communication to applicants regarding their current status and next steps
• Assist Leadership Team in ensuring that all applicants’ health records, background checks and drug screens are compliant with health system policies and are filed appropriately
• Assist COPE Health Solutions staff and Leadership Team in planning for and executing file audits of active files to ensure compliance
• Assist COPE Health Solutions staff and Leadership Team in auditing online platform profiles to ensure accuracy
• File paperwork as appropriate
• Enter information into online platforms as needed
• Work with the Scholars and Leadership Team to ensure that Scholars are appropriately scheduled for weekly shifts
• Assist COPE Health Solutions staff and Leadership Team to ensure that monthly hours are entered into online platform as appropriate and that timesheets are filed
• Assist COPE Health Solutions staff and Leadership Team to ensure that all weekly trackers are completed on a weekly basis
• Work with the Leadership Team to facilitate training workshops
• Assist COPE Health Solutions staff and Leadership Team to deliver lectures and skill stations on quarterly training dates
• Assist COPE Health Solutions staff and Leadership Team to administer written and practical exams
• Maintain an operational work plan as required by the Program Manager
• Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld
• Assist with scheduling, space reservations and coordinating for meetings
• Attend and participate in Leadership Team and Executive Team meetings
• Maintain an open line of communication up and down the chain of command including bringing all questionable or “red flag” situations and matters to the Program Manager or Regional Manager
• Assist in the efficient execution of operations of program
• Meet or exceed all milestones, deadlines and deliverables of any work plan set by the Program Manager

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Team collaboration

Microsoft Office

Flexible schedule

Education

College/university enrollment or graduation preferred

Health Scholar Program preferred

Tools

Microsoft Office

Job description

COPE Health Solutions is seeking a Health Scholar Assistant to support the Health Scholar program at a Tacoma facility for 20 hours per week over a 16-week term. The role focuses on operational tasks, enrollment support, file management, and coordination with the Program Manager and Leadership Team.

Strong organizational skills, proficiency with Microsoft Office, and the ability to work evenings or weekends as needed are valued.