Patient Appointment Clerk (Part-Time)

Gilder Search Group; Fife (WA); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid sick time

Paid time off

Vision insurance

Job summary

Essential HealthCare Solution is seeking a Part-Time Patient Appointment Clerk to support our military families by coordinating and scheduling appointments, verifying eligibility, and handling related administrative tasks. The role is on-site in Tacoma, WA, 20 hours per week, Monday through Thursday 8:00 AM–1:00 PM, with hourly pay of $22.98 (optional $5.09/hour in lieu of benefits).

Ideal candidates will have a high school diploma or GED, strong computer skills (Word, Excel, Access), excellent

Qualifications

• High school diploma or GED equivalency.
• Skilled in Word, Excel, Access, and other software programs.
• Excellent communication, interpersonal, and customer service skills.
• Able to define problems and obtain solutions.
• Must be able to obtain security clearance to access the work site.
• Must be able to clearly communicate verbally and in writing with coworkers and clinic staff.
• Healthcare administrative experience - preferred.
• Health Plan experience - preferred.
• Provider Relations or Member Service experience - preferred.
• Call Center- preferred but not mandatory.

Responsibilities

• Verify beneficiary eligibility through an electronic system and update demographic information.
• Schedule requests for primary or specialty care appointments and cancellations/rescheduling.
• Complete outbound calls to facilitate timely scheduling of specialty and preventative health appointments.
• Coordinate appointment scheduling and reminder calls for surgeries or referrals.

Skills

Excellent communication

Interpersonal skills

Customer service

Problem solving

Verbal communication

Education

High school diploma/GED

Tools

Word

Excel

Access

Job description

PATIENT APPOINTMENT CLERK (Part-Time)

Essential HealthCare Solution is a woman-owned small business dedicated to providing optimal services to support our military and their families. Essential HealthCare Solution is seeking full-time entry-level healthcare administrative clerks for a customer service role. Services span a range of functions, including, but not limited to, verifying beneficiary eligibility through an electronic system and updating demographic information, and scheduling requests for primary or specialty care appointments, as well as completing requests for cancellations and appointment rescheduling. The work includes completing outbound calls to facilitate the timely scheduling of specialty appointments in support of specialty referrals. Appointing services also include outbound calls to facilitate the scheduling of preventative health appointments and surgery reminder calls. This position will serve an important role in scheduling and coordinating appointments.

On-site Part-Time Position

WORK HOURS: 20 hours per week Monday - Thursday 8:00 AM-1:00PM

Pay: $22.98 per hour (Optional: additional $5.09 H&W per hour in lieu of benefits.)

Location: Tacoma, WA

MINIMUM QUALIFICATIONS:

• High school diploma or General Educational Development (GED) equivalency
• Skilled in Word, Excel, Access, and other software programs
• Excellent communication, interpersonal, and customer service skills
• Able to define problems and obtain solutions
• Must be able to obtain security clearance to access the work site
• Must be able to clearly communicate verbally and in writing with coworkers and clinic staff.
• Healthcare administrative experience - preferred
• Health Plan experience - preferred
• Provider Relations or Member Service experience - preferred
• Call Center- preferred but not mandatory

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Essential HealthCare Solutions is an Equal Opportunity Employer:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need reasonable accommodation for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information.

Accommodation requests will be considered on a case-by-case basis. Please note that Human Resources will respond to only inquiries concerning a request for reasonable accommodation.