Health Insurance Account Manager: Renewals & Relationships

CVS Health; Manchester (NH); Presencial; USD 47.000 - 102.000; Jornada completa

Descripción de la vacante

CVS Health is seeking an Account Manager to partner with Account Executives and service clients, developing strong external and internal relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing accounts, executing the team’s business plan, collaborating across services on complex issues, supporting client installations, and attending open enrollment meetings. Travel up to 25% is required.

Formación

• 2-5 years of Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Responsabilidades

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation
• Must be able to attend open enrollment meetings

Conocimientos

Client relationship management

Communication skills

Time management

Organizational skills

Critical thinking

Educación

High School diploma + 4 years experience

Herramientas

Email

Word

PowerPoint

Teams

Salesforce

AI

Descripción del empleo

CVS Health is seeking an Account Manager to partner with Account Executives and service clients, developing strong external and internal relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing accounts, executing the team’s business plan, collaborating across services on complex issues, supporting client installations, and attending open enrollment meetings. Travel up to 25% is required.