Health Insurance Account Manager — Client Renewals

CVS Health; Harrisburg (Dauphin County); On-site; USD 47,000 - 102,000; Full time

Job summary

CVS Health is seeking an Account Manager in the United States to partner with Account Executives, nurture client relationships, and drive satisfaction, membership, and revenue for existing customers. The role involves renewing cases, coordinating with internal teams, and supporting client installations.

Ideal candidates have 2-5 years in health insurance, strong software proficiency (Email, Word, PowerPoint, Teams, Salesforce, AI), and the ability to travel up to 25%.

Qualifications

• 2-5 years Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMs, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation.
• Must be able to attend open enrollment meetings.

Skills

2-5 years Health Insurance industry

Email

Word

PowerPoint

TEAMS

Salesforce

AI

Education

High School diploma + 4 years relevant experience

Tools

Email

Word

PowerPoint

TEAMS

Salesforce

AI

Job description

CVS Health is seeking an Account Manager in the United States to partner with Account Executives, nurture client relationships, and drive satisfaction, membership, and revenue for existing customers. The role involves renewing cases, coordinating with internal teams, and supporting client installations.

Ideal candidates have 2-5 years in health insurance, strong software proficiency (Email, Word, PowerPoint, Teams, Salesforce, AI), and the ability to travel up to 25%.