Health Insurance Account Manager – Client Growth & Renewals

CVS Health; Kentucky; On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Account Manager to partner with Account Executives in servicing clients, cultivating strong external and internal relationships, and driving customer satisfaction, membership growth, and revenue for existing customers.

You will develop relationships with client contacts, execute the team’s business plan, collaborate with cross-functional teams on services or complex issues, and support client installations.

Qualifications

• 2–5 years of Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMS, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation
• Must be able to attend open enrollment meetings

Skills

Health insurance experience

Software proficiency

Time management

Travel readiness

Education

High School diploma + 4 years experience

Bachelor's degree

Tools

Salesforce

Microsoft Teams

Microsoft Word

PowerPoint

Email

AI

Job description

CVS Health is seeking an Account Manager to partner with Account Executives in servicing clients, cultivating strong external and internal relationships, and driving customer satisfaction, membership growth, and revenue for existing customers.

You will develop relationships with client contacts, execute the team’s business plan, collaborate with cross-functional teams on services or complex issues, and support client installations.