Health Insurance Account Manager — Client Growth & Renewals

CVS Health; Pennsylvania; On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus eligibility

Job summary

CVS Health is seeking an Account Manager to partner with Account Executives, serving clients and developing strong external and internal relationships to achieve customer satisfaction, membership and revenue for existing customers.

Responsibilities include renewing client relationships, executing tactical components of the account team's plan, collaborating with cross-functional support on services or complex issues, coordinating client installations, and attending open enrollment meetings.

Qualifications

• 2–5 years of Health Insurance industry experience.
• Proficiency with desktop software including e-mail, Word, PowerPoint, Teams, Salesforce and AI.
• Strong critical thinking, time management and organizational skills.
• Travel up to 25% (Possible overnight travel).

Responsibilities

• Develops working relationship with client contacts to ensure renewal and retention.
• Executes tactical components of account team's business plan for customers.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Attends client installation and open enrollment meetings.

Skills

Health insurance knowledge

Critical thinking

Time management

Organizational skills

Education

High School diploma + 4 years relevant experience

Tools

Microsoft Word

PowerPoint

Teams

Salesforce

AI tools

Job description

CVS Health is seeking an Account Manager to partner with Account Executives, serving clients and developing strong external and internal relationships to achieve customer satisfaction, membership and revenue for existing customers.

Responsibilities include renewing client relationships, executing tactical components of the account team's plan, collaborating with cross-functional support on services or complex issues, coordinating client installations, and attending open enrollment meetings.