Health Insurance Account Manager - Client Retention & Growth

CVS Health; Lorida (FL); On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Account Manager who will partner with Account Executives to service clients, nurturing external and internal relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing client relationships, executing tactical components of the business plan, and collaborating with teams on services and complex product issues. Availability for open enrollment meetings is required.

Qualifications

• 2-5 years of Health Insurance industry experience.
• Proficiency with desktop software such as e-mail, Word, PowerPoint, TEAMS, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation.
• Must be able to attend open enrollment meetings.

Skills

Critical thinking

Time management

Organizational skills

Education

High School diploma + 4 years relevant experience

Bachelor's degree

Tools

Email

Word

PowerPoint

TEAMS

Salesforce

AI

Job description

CVS Health is seeking an Account Manager who will partner with Account Executives to service clients, nurturing external and internal relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing client relationships, executing tactical components of the business plan, and collaborating with teams on services and complex product issues. Availability for open enrollment meetings is required.