Health Insurance Account Manager: Renewals & Growth

CVS Health; Lexington (KY); On-site; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Account Manager to partner with Account Executives, servicing clients and developing strong relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing cases, supporting the account team, coordinating with service areas on complex issues, and assisting with client installations. Travel up to 25% is expected.

Qualifications

• 2-5 years of Health Insurance industry experience.
• Proficiency with desktop software applications such as e-mail, Word, PowerPoint, TEAMS, Salesforce, AI.
• Strong critical thinking, time management and organizational skills.
• Travel required up to 25% (Possible overnight travel).

Responsibilities

• Develops working relationship with client contacts to ensure renewal of case and retention.
• Executes tactical components of account team's business plan for customer.
• Collaborates with account team members and functional support areas on services or complex product issues.
• Collaborates with team members on client installation
• Must be able to attend open enrollment meetings

Education

Bachelor's degree

High School diploma + 4 years relevant experience

Tools

Salesforce

Teams

AI

Job description

CVS Health is seeking an Account Manager to partner with Account Executives, servicing clients and developing strong relationships to drive customer satisfaction, membership, and revenue for existing customers.

Responsibilities include renewing cases, supporting the account team, coordinating with service areas on complex issues, and assisting with client installations. Travel up to 25% is expected.