Health Insights Associate Consultant (Hybrid)

C Space; Boston (MA); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Company Match

Flexible PTO

Paid Parental Leave

12 Paid Holidays

Hybrid/Virtual Work

Job summary

C Space is seeking a Health Community team member in the Boston area to cultivate relationships with patients and healthcare professionals, earn trust, and deepen conversations that translate insights into client actions.

You will engage with diverse groups, analyze feedback, and craft communications to support client goals. Hybrid/remote work with occasional travel is available, with a preference for Boston-area candidates.

Qualifications

• Prior internship or related experience a plus.
• Strong analytical skills and the ability to interpret and act on data and information.
• Versatile communications and consultative skills with a comfort adapting tone and tenor to individuals and situations.
• Proficient at prioritizing tasks, working independently and collaborating across functional areas.
• Curiosity, comfortable asking questions and making connections with others.
• Demonstrate comfort, familiarity, and aptitude with Microsoft Office applications and artificial intelligence tools.
• Must be able to work under tight deadlines.
• Comfortable and articulate in working directly with colleagues and teammates.
• Knowledge of marketing research, online data collection is a plus.
• We are interested in candidates from diverse academic backgrounds, though interest in healthcare/life sciences is a plus! Majors that will be considered for this role include, but are not limited to: physical and life sciences, communications, sociology, psychology, and business

Responsibilities

• Build relationships with our patient and HCP community members to create a broader understanding of their thoughts, feedback, opinions and emotions for our C Space teams and our clients.
• Become someone members get to know and trust; respond to member emails/inquiries, advocate for your members.
• Represent the patient and HCP voice internally and potentially with your clients, who include global pharmaceutical companies and hospital systems.
• Develop audience expertise by highlighting trends, opinions and feedback from members that adds to client or C Space learning.
• Help to define and foster shared purpose and the appropriate tone among patients and HCPs in the community.
• Author and deliver compelling and effective member communications (e.g. acquisition, retention and ongoing outreach) and engagement activities.
• Track, analyze, and optimize participation and community vibrancy.
• Reward & recognize members; help them feel valued and appreciated.
• Encourage member-to-member interactions and member-generated content by facilitating conversations, collaborating with consumers, and probing discussion posts – with a focus on engaging them.
• Support your account team by assisting in reviewing reports and quality checking surveys.

Skills

Analytical skills

Communication skills

Independent work

Curiosity

Healthcare knowledge

Tools

Microsoft Office

AI Tools

Job description

C Space is seeking a Health Community team member in the Boston area to cultivate relationships with patients and healthcare professionals, earn trust, and deepen conversations that translate insights into client actions.

You will engage with diverse groups, analyze feedback, and craft communications to support client goals. Hybrid/remote work with occasional travel is available, with a preference for Boston-area candidates.