Health Center Operations Lead (LPN/RN)

Valley Health Systems, Inc.; East Pea Ridge (WV); On-site; USD 52,000 - 78,000; Full time

Job summary

Valley Health Systems, Inc. seeks a Health Center Supervisor to oversee daily health center operations, optimize patient flow, and supervise front-office and clinical support staff.

You will address day-to-day concerns, support staff development, and work with providers and leadership to maintain high-quality patient care. Responsibilities include ensuring staffing coverage, coaching staff, enforcing policies, and promoting exceptional patient service in a fast-paced, team-focused environment.

Qualifications

• WV LPN or RN licensure required.
• 2+ years of healthcare management experience required.
• Supervisory/team lead or healthcare operations experience preferred.
• Knowledge of patient scheduling, workflow coordination, and staff management.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency with EHR systems, scheduling software, and Microsoft Office.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Oversee daily health center operations and patient flow.
• Supervise and support front-office and clinical support staff.
• Assign tasks, monitor productivity, and address workflow issues.
• Approve timecards, monitor attendance, and reinforce policies and procedures.
• Train and coach staff to promote performance and professional development.
• Ensure appropriate staffing coverage and assist during staffing shortages.
• Promote exceptional patient service and a positive team environment.
• Support quality, compliance, and organizational initiatives.
• Maintain HIPAA compliance and adhere to company policies.

Skills

Leadership

Communication

Organizational skills

Problem solving

Staff management

Scheduling coordination

Teamwork

Fast-paced environment

Education

WV LPN or RN licensure

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

Valley Health Systems, Inc. seeks a Health Center Supervisor to oversee daily health center operations, optimize patient flow, and supervise front-office and clinical support staff.

You will address day-to-day concerns, support staff development, and work with providers and leadership to maintain high-quality patient care. Responsibilities include ensuring staffing coverage, coaching staff, enforcing policies, and promoting exceptional patient service in a fast-paced, team-focused environment.