Health Case Management Coordinator - Telework & Travel

CVS Health; Illinois; Remote; USD 44,000 - 94,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Case Management Coordinator to support members by coordinating appointments, identifying benefits, and guiding education through care management tools and resources.

This full-time, remote role requires 50-75% travel across Northwest Illinois counties including Winnebago, Boone, Stephenson, Ogle and Jo Daviess. Standard hours are 8:00am–5:00pm CST, with CVS Health bonus eligibility in addition to base pay.

Qualifications

• 2+ years experience in Behavioral Health or related field.
• Travel 50-75% within specified Illinois counties.
• 2+ years of electronic documentation experience and MS Office.

Responsibilities

• Evaluate member needs/eligibility and propose case resolution based on benefits.
• Coordinate and monitor care plan activities and progress.
• Collaborate with case managers and Medical Directors to improve care outcomes.
• Escalate quality of care issues through approved channels.

Skills

Behavioral Health experience

Travel flexibility

Education

Bachelor's degree or non-licensed master level clinician in Behavioral Health or Human Services

Tools

Microsoft Office

Job description

CVS Health is seeking a Case Management Coordinator to support members by coordinating appointments, identifying benefits, and guiding education through care management tools and resources.

This full-time, remote role requires 50-75% travel across Northwest Illinois counties including Winnebago, Boone, Stephenson, Ogle and Jo Daviess. Standard hours are 8:00am–5:00pm CST, with CVS Health bonus eligibility in addition to base pay.