Health Benefits Implementation Lead

CVS Health; Saint Paul (MN); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health in Saint Paul, MN is seeking a skilled project leader to direct all aspects of self-funded new business client implementations. You will coordinate with internal and external stakeholders, serve as primary contact, and drive implementation deliverables and strategy.

You’ll ensure alignment with performance guarantees, engage team members, evaluate exceptions, and solicit client feedback to drive continuous quality improvement in the implementation process.

Qualifications

• 2+ years project management and client-facing experience.
• Ability to coordinate multiple tasks and stakeholders.
• Strong communication and problem-solving skills.

Responsibilities

• Direct all aspects of self-funded new business client implementations.
• Partner with internal and external stakeholders to address implementation issues.
• Serve as single point of contact for benefit plan implementation.
• Coordinate resolution of all project deliverables and tasks.
• Develop and execute implementation strategy aligned with customer expectations.
• Ensure compliance with performance guarantees and requirements.
• Engage team members to fulfill responsibilities and drive results.
• Solicit and assess feedback to improve implementation processes.

Skills

Project management

Client facing

Negotiation

Detail oriented

Communication

Prioritization

Education

High School diploma/GED

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health in Saint Paul, MN is seeking a skilled project leader to direct all aspects of self-funded new business client implementations. You will coordinate with internal and external stakeholders, serve as primary contact, and drive implementation deliverables and strategy.

You’ll ensure alignment with performance guarantees, engage team members, evaluate exceptions, and solicit client feedback to drive continuous quality improvement in the implementation process.