Senior Health Benefit Implementation Lead

CVS Health; Des Moines (IA); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health in Des Moines, IA is seeking a project-focused professional to direct all aspects of self-funded New Business Client benefit plan implementation. You will coordinate with internal and external stakeholders to ensure timelines and client expectations are met.

The role serves as the single point of contact for implementations, develops strategies aligned with client needs, negotiates across teams, and drives continuous quality in the deployment process.

Qualifications

• 2+ years project management and client-facing experience.
• Negotiation and conflict resolution across organizational levels.
• Ability to stay flexible under stress while maintaining focus.
• Attention to detail and accuracy focusing on project deliverables.
• Ability to express complex concepts clearly and concisely.
• Highly organized with the ability to prioritize multiple assignments.

Responsibilities

• Direct all aspects of Self-funded New Business Client benefit plan implementations.
• Partner with internal and external stakeholders to address implementation issues and exceed expectations.
• Serve as single point of contact for implementation projects.
• Coordinate resolution of deliverables and tasks.
• Develop and execute implementation strategies aligned with client needs.
• Ensure alignment with performance guarantees and overall project success.
• Solicit feedback to improve the implementation process.

Skills

Project management

Client facing

Negotiation

Conflict resolution

Attention to detail

Organizational

Clear communication

Education

High School diploma

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health in Des Moines, IA is seeking a project-focused professional to direct all aspects of self-funded New Business Client benefit plan implementation. You will coordinate with internal and external stakeholders to ensure timelines and client expectations are met.

The role serves as the single point of contact for implementations, develops strategies aligned with client needs, negotiates across teams, and drives continuous quality in the deployment process.