Senior Health Benefits Implementation Lead

CVS Health; Denver (CO); On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in Denver, CO is seeking a Senior Project Manager to direct all aspects of Self-funded New Business Client implementations. You will partner with internal and external stakeholders to anticipate and resolve issues, acting as the single point of contact for implementation and guiding delivery from plan to execution.

Responsibilities include developing implementation strategies aligned with client expectations, ensuring adherence to performance guarantees, coordinating deliverables, and

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsibilities

• Direct all aspects of customer benefit plan implementation for Self-funded New Business Clients.
• Partner with internal and external stakeholders to proactively identify and address critical implementation issues.
• Act as a single point of contact for benefit plan implementation.
• Coordinate resolution of all project deliverables and related tasks.
• Develop and execute implementation strategy aligned with customer expectations.
• Ensure strategy is administered in accordance with performance guarantees.
• Engage team members to follow through on responsibilities.
• Evaluate client-exception impact and develop alternatives to satisfy needs while minimizing system impact.
• Solicit and assess feedback to enhance continuous quality improvement of the implementation process.

Skills

Project management

Client facing

Negotiation

Attention to detail

Communication

Education

High School diploma/GED

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health in Denver, CO is seeking a Senior Project Manager to direct all aspects of Self-funded New Business Client implementations. You will partner with internal and external stakeholders to anticipate and resolve issues, acting as the single point of contact for implementation and guiding delivery from plan to execution.

Responsibilities include developing implementation strategies aligned with client expectations, ensuring adherence to performance guarantees, coordinating deliverables, and