Senior Health Benefits Implementation Lead

CVS Health; Madison (WI); On-site; USD 47,000 - 122,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits package

Job summary

CVS Health in Madison, WI is seeking a dedicated professional to direct all aspects of self-funded New Business Client implementation. You will partner with internal and external stakeholders to proactively address issues, acting as the main contact for implementation and coordinating all project deliverables.

Responsibilities include developing implementation strategy, ensuring alignment with performance guarantees, and engaging the team to meet client needs while driving continuous quality

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts in a clear and concise manner.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsibilities

• Directs all aspects of customer benefit plan implementation for Self-funded New Business Clients.
• Partner with key stakeholders to address implementation issues and exceed expectations.
• Act as single point of contact for benefit plan implementation.
• Coordinate resolution of all project deliverables and related tasks.
• Develops and executes implementation strategy aligned with customer expectations.
• Ensures strategy aligns with performance guaranties and minimizes operational impact.
• Engages team members to fulfill responsibilities and solicits feedback to improve processes.

Skills

Project management

Client facing

Negotiation

Conflict resolution

Attention to detail

Communication

Education

High School diploma/GED

Associates degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health in Madison, WI is seeking a dedicated professional to direct all aspects of self-funded New Business Client implementation. You will partner with internal and external stakeholders to proactively address issues, acting as the main contact for implementation and coordinating all project deliverables.

Responsibilities include developing implementation strategy, ensuring alignment with performance guarantees, and engaging the team to meet client needs while driving continuous quality