Headliner Experience Crew: Ground Control

Live Nation Entertainment; Orlando (FL); In loco; USD 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

Live Nation Entertainment's Insomniac division in Orlando, FL is seeking a Ground Control and Headliner Experience Team Member to deliver an exceptional fan experience at dance music events. You will welcome attendees, operate two-way radios, assist with safety evacuations, and support headliners during performances, reporting to Ground Control and Headliner Experience Managers.

The role requires customer service experience, ability to work under pressure, physical stamina to stand for hours,

Competenze

• Customer service-related work experience is preferred
• Experience using radios and ability to work under pressure in stressful environments is required
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Must be able to stand on your feet for up to four hours at a time and walk long distances
• Must be able to lift up to 20lbs
• Must be able to walk up/down stairs

Mansioni

• Welcome attendees at entrances and make everyone aware of Ground Control’s presence and purpose
• Abide by assigned shift schedule, pump water at the free water refill stations and patrol the event zones at correct times with assigned group mates
• Learn how to operate a two-way radio and perform emergency medical calls
• Listen attentively to the radio and respond immediately to specific calls and requests
• Assist distressed individuals when they are in need of a helping hand
• Memorize information provided by the event website, festival guide and staff guide to share with attendees
• Understand evacuation procedures and locate safe refuge locations prior to the opening of each show
• Provide support at entrance areas using megaphones to assist Headliners with directional support

Conoscenze

Customer service

Two-way radio

Work under pressure

Energetic personality

Stamina

Lifting up to 20 lbs

Stairs endurance

Strumenti

Two-way radio

Descrizione del lavoro

Live Nation Entertainment's Insomniac division in Orlando, FL is seeking a Ground Control and Headliner Experience Team Member to deliver an exceptional fan experience at dance music events. You will welcome attendees, operate two-way radios, assist with safety evacuations, and support headliners during performances, reporting to Ground Control and Headliner Experience Managers.

The role requires customer service experience, ability to work under pressure, physical stamina to stand for hours,