Staffing Operations & Workforce Analytics Lead (Hybrid)

Star Pediatric Home Care; New Jersey; Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Wellness program

401k after 6 months

Job summary

Star Pediatrics seeks a Staffing Director to lead a team of Staffing Coordinators, aligning nurse allocations with patient needs and ensuring continuity of care across our New Jersey facilities. You will shape forecasting, dashboards, and reporting to drive data-driven decisions.

Ideal candidates bring 3+ years of healthcare people management, strong analytics, and proven KPI reporting. This role offers hybrid work with travel among Mount Laurel, Howell and Saddle Brook offices.

Qualifications

• 3 years of people management experience within the healthcare industry.
• Proven experience leading and developing teams with measurable performance goals and accountability metrics.
• Demonstrated success using data analytics forecasting and operational reporting to drive business decisions and improve outcomes.
• Experience optimizing workforce utilization reducing service gaps improving staffing coverage or increasing operational efficiency.
• Strong analytical and problem-solving skills with ability to interpret complex operational data and translate findings into actionable solutions.
• Experience developing and monitoring KPIs dashboards forecasts and performance reporting.
• Advanced proficiency with workforce management systems scheduling platforms CRM systems reporting tools and operational technology.
• Excellent communication and stakeholder management skills with the ability to influence and collaborate across multiple departments.
• Must reside in New Jersey and be able to travel regularly between Mount Laurel Howell and Saddle Brook offices.

Responsibilities

• Lead coach and develop a team of Staffing Coordinators responsible for matching nurses with patient needs and ensuring continuity of care.
• Drive workforce planning capacity management and staffing optimization strategies to maximize nurse utilization and minimize open patient care hours.
• Analyze staffing workforce and operational data to identify trends gaps risks and opportunities for improvement.
• Develop forecasting models dashboards KPIs and reporting tools that support data driven decision making.
• Partner closely with Nursing Operations Clinical Leadership Talent Acquisition and Operations teams to proactively address workforce supply and patient demand.
• Identify process inefficiencies and lead operational improvement initiatives that increase productivity scalability and service delivery performance.
• Establish accountability measures and performance standards for staffing operations.
• Optimize workflows technology utilization and workforce management practices to improve overall operational effectiveness.
• Monitor staffing performance metrics and implement action plans to improve coverage responsiveness and utilization.
• Support strategic initiatives related to growth workforce planning capacity forecasting and operational excellence.

Skills

People management

Data analytics

Forecasting

Operational reporting

KPIs & dashboards

Stakeholder management

Communication

Problem solving

Education

Bachelor's degree

Tools

Workforce management systems

Scheduling platforms

CRM systems

Reporting tools

Operational technology

Job description

Star Pediatrics seeks a Staffing Director to lead a team of Staffing Coordinators, aligning nurse allocations with patient needs and ensuring continuity of care across our New Jersey facilities. You will shape forecasting, dashboards, and reporting to drive data-driven decisions.

Ideal candidates bring 3+ years of healthcare people management, strong analytics, and proven KPI reporting. This role offers hybrid work with travel among Mount Laurel, Howell and Saddle Brook offices.