Head of SMB Growth & Profitability (Remote)

Coinscapture; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

401(k) plan

Health insurance

Dental/Vision

Disability insurance

Flexible PTO

Telehealth

Job summary

Toptal is seeking a General Manager for SMB in the United States to own strategy, growth, and profitability with full P&L and budget authority. You will lead a high-energy sales organization, improve client acquisition and retention, and expand Toptal’s capabilities in the SMB market.

You will build the team, set performance standards, and drive outbound campaigns, partnerships, and demand generation while ensuring the client experience meets evolving needs.

Qualifications

• 12+ years of B2B commercial experience in SaaS or services sales preferred.
• Proven ability to scale high-volume sales to SMBs and maintain accountability for commercial results.
• Experience leading sales and account management teams, including building and coaching managers.

Responsibilities

• Define and execute the SMB strategy with clear financial objectives.
• Own the P&L and budget; manage revenue, profitability, and resource allocation.
• Build and lead a high-performing sales organization with rigorous performance management.
• Develop outbound campaigns, partnerships, and expanding client relationships.
• Forecast, review, and optimize acquisition, retention, and expansion metrics.

Skills

B2B SaaS sales

P&L management

Strategic planning

Leadership

Forecasting

Education

MBA or equivalent preferred

Bachelor's degree required

Job description

Toptal is seeking a General Manager for SMB in the United States to own strategy, growth, and profitability with full P&L and budget authority. You will lead a high-energy sales organization, improve client acquisition and retention, and expand Toptal’s capabilities in the SMB market.

You will build the team, set performance standards, and drive outbound campaigns, partnerships, and demand generation while ensuring the client experience meets evolving needs.