Head of Sales Ops & Channel Strategy (Remote)

Stanley Black & Decker, Inc.

United States

Remote

USD 137,000 - 220,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental, life, vision, and +

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Discounts on Stanley Black & Decker工具

Job summary

Stanley Black & Decker, Inc. is seeking a Director of Sales Operations & Channel Management to lead sales operations, pricing support and channel management while working remotely. The role emphasizes analytics, market insights, and cross-functional collaboration to drive revenue growth.

You will lead the Catalog Channel Manager and Pricing Specialist teams, develop processes, implement automation, and partner with commercial, supply chain, manufacturing and logistics to optimize performance.

Qualifications

Bachelor's degree in Business Administration or related field.
10+ years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment.
Experience working with national catalog distributors and engaging directly with customers in face-to-face interactions.
Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics or related functions.
Strong analytical skills with the ability to turn complex data into actionable insights.
Experience leading teams, managing multiple priorities, and working effectively in a matrixed organization.
Proficiency with CRM and ERP systems, preferably Salesforce.com.

Responsibilities

Lead sales operations, pricing support and channel management processes.
Generate sales reports and customer demand forecasts, providing insights and recommendations.
Conduct market research and competitor analysis to identify market trends and opportunities.
Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.
Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
Identify and implement process improvements, including automation and workflow simplification.
Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.