Director, Sales Operations & Channel Management

Stanley Black & Decker, Inc.; Elyria (OH); Remote; USD 137,000 - 220,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) & ESPP

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker, Inc. is seeking a Director, Sales Operations & Channel Management to join our team as a remote employee.

You will lead sales operations, pricing support, and channel management processes while collaborating with cross-functional partners to drive revenue growth. The role requires 10+ years in sales operations and leadership within B2B industrial environments, with experience engaging national distributors and customers directly.

Qualifications

• Bachelor’s degree in Business Administration or related field.
• 10+ years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment.
• Experience working with national catalog distributors and engaging directly with customers.
• Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics or related functions.
• Strong analytical skills with the ability to turn complex data into actionable insights.

Responsibilities

• Lead sales operations, pricing support and channel management processes.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
• Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
• Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.
• Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
• Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
• Identify and implement process improvements, including automation and workflow simplification.
• Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

Skills

Sales operations leadership

Analytical skills

Pricing strategy

Channel management

Education

Bachelor’s degree in Business Administration

Job description

Director, Sales Operations & Channel Management- Remote

Up to 25% travel, as needed

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As the Director, Sales Operations & Channel Management, you'll be part of our Stanley Engineered Fastening team working as a Remote employee. You'll get to:

• Lead sales operations, pricing support and channel management processes.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Provide Commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
• Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
• Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration and new product adoption.
• Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
• Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
• Identify and implement process improvements, including automation and workflow simplification.
• Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor's degree in Business Administration or a related field.
• 10+ years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment.
• Experience working with national catalog distributors and engaging directly with customers in face-to-face interactions.
• Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics or related functions.
• Strong analytical skills with the ability to turn complex data into actionable insights.

The Details:

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

#LI-DF1

#LI-Remote

The Total Target Cash Compensation range for this position is $136,500.00 - $219,800.00

This is the lowest to highest total target cash compensation range we would pay for this role at the time of this posting. Total target cash compensation offered may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. This role is eligible for a sales incentive plan or commission. Therefore, the total target cash compensation range is inclusive of base salary and target variable cash compensation. Please note that salary is only one component of total rewards at Stanley Black & Decker.

The target cash compensation range listed in this job posting reflects the range for the primary location specif