Head of Revenue Operations & Growth

idplans1; United States; On-site; USD 140,000 - 220,000; Full time

Job summary

ID Plans is seeking a Director of Revenue Operations to lead the data-driven engine behind our revenue growth. This leader will align Sales, Customer Success, Marketing, Finance, Product, Operations, and IT to create scalable rhythms, governance, systems, and insights that enable predictable expansion.

The role focuses on forecasting accuracy, lifecycle optimization, pipeline governance, executive visibility, and revenue technology stewardship to support the company’s continued growth and

Qualifications

• 5+ years in Revenue Operations, Sales Operations, or equivalent leadership.
• Experience building scalable revenue processes, governance, and reporting.
• Strong analytical and financial acumen with data-driven insights.
• CRM and revenue technology platforms with data quality, automation, and integrations.
• Forecasting models, KPI dashboards, and executive reporting.

Responsibilities

• Partner cross-functionally to optimize the end-to-end revenue process across Sales, Marketing, Customer Success, Finance, Product, and Operations.
• Own Revenue Operations systems, processes, data governance, CRM administration, and revenue technology.
• Maintain CRM standards including data quality, lifecycle management, reporting structures, workflows, integrations, and user adoption.
• Develop executive dashboards, KPI reporting, forecasting, pipeline analytics, and board-ready reporting.
• Lead revenue operating rhythms including pipeline reviews, forecast reviews, quarterly business reviews, and performance scorecards.
• Analyze customer acquisition, retention, expansion, churn, pipeline conversion, and revenue trends.
• Identify and implement process improvements, automation, AI-enabled solutions, and operational efficiencies.
• Drive strategic initiatives including lead management, territory planning, pricing, quoting, contracting, and customer lifecycle optimization.
• Evaluate and optimize the revenue technology stack to ensure tools are fully utilized and continue to support growth.
• Establish standardized processes, governance, and operational best practices for scalable growth.
• Provide data-driven insights to executive leadership to improve revenue growth, customer retention, forecasting accuracy, and operational performance.

Skills

Revenue Operations

Forecasting

CRM Administration

BI Tools

Cross-functional Leadership

Analytics

SaaS Knowledge

Tools

Salesforce

HubSpot

Microsoft Dynamics

Job description

ID Plans is seeking a Director of Revenue Operations to lead the data-driven engine behind our revenue growth. This leader will align Sales, Customer Success, Marketing, Finance, Product, Operations, and IT to create scalable rhythms, governance, systems, and insights that enable predictable expansion.

The role focuses on forecasting accuracy, lifecycle optimization, pipeline governance, executive visibility, and revenue technology stewardship to support the company’s continued growth and