Head of Revenue Operations - Field Sales (Remote)

Zoom; Boise (ID); Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a head of GTM Field Operations in the United States to lead the operational strategy for the go-to-market engine. This senior role guides field sales teams, translates data into decisions, and builds scalable frameworks that drive revenue outcomes across geographies.

You will collaborate with stakeholders to align business planning, readiness initiatives, and performance priorities, shaping how Zoom's field organization grows and operates.

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Strong consultative skills and business acumen with ability to translate data into strategic recommendations.
• Experience leading organizational change and coaching teams across functions.

Responsibilities

• Lead and develop sales operations and business planning teams.
• Drive cross-functional business planning and revenue operations initiatives.
• Develop and implement sales strategies, performance metrics, and scalable processes.
• Oversee annual and semi-annual sales readiness planning for cross-geography alignment.
• Define and track KPIs, translating insights for senior leadership.
• Promote collaboration and remove barriers to business success.
• Evaluate existing processes and design scalable workflows for growth.
• Coach and mentor teams across multiple channels and modes.

Skills

Sales Ops Leadership

Strategy & Ops

Data-driven

Cross-functional

Job description

Zoom is seeking a head of GTM Field Operations in the United States to lead the operational strategy for the go-to-market engine. This senior role guides field sales teams, translates data into decisions, and builds scalable frameworks that drive revenue outcomes across geographies.

You will collaborate with stakeholders to align business planning, readiness initiatives, and performance priorities, shaping how Zoom's field organization grows and operates.