GTM Field Operations Leader — Revenue & Growth

Zoom; Frankfort (KY); Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations in a senior leadership role. You will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on business planning and readiness initiatives, shaping Zoom's growth trajectory.

Qualifications

• 8+ years of leadership experience in sales strategy, sales operations, or revenue operations within a SaaS or technology company.
• Experience translating complex data into strategic recommendations and guiding cross-functional initiatives.
• Experience leading organizational change management and coaching teams across multiple channels.

Responsibilities

• Lead and develop high-performing sales operations and business planning teams to drive accountability and growth.
• Drive cross-functional planning and revenue operations initiatives to maximize growth and efficiency.
• Develop and implement sales strategies, metrics, and processes that support field sales at scale.
• Oversee annual and semi-annual readiness planning with cross-geography alignment.
• Define and track KPIs across GTM, translating insights into executive recommendations.
• Promote collaboration and remove barriers to business success across functions.
• Evaluate processes and design scalable systems to support Zoom's growth.
• Coach and develop individuals and teams across multiple channels.

Skills

Leadership

Cross-functional collaboration

Data-driven decisions

Change management

Coaching & mentoring

Analytical thinking

Travel willingness

Job description

Zoom is seeking a Head of GTM Field Operations in a senior leadership role. You will translate cross-functional data into clear decisions, build scalable operational frameworks, and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on business planning and readiness initiatives, shaping Zoom's growth trajectory.