Senior Director, Remote Field Sales Operations & Revenue

Zoom; Cheyenne (WY); Hybrid; USD 151,000 - 330,000; Full time

Job summary

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for the go-to-market engine, guiding field sales teams toward revenue objectives. This senior people-manager role partners across functions and geographies to drive planning, readiness initiatives, and performance priorities.

You will translate cross-functional data into clear decisions, build scalable operational frameworks, and shape how Zoom's field organization grows and operates, influencing long-term growth and

Responsibilities

• Lead and develop high-performing sales ops and planning teams.
• Drive cross-functional planning and revenue ops initiatives.
• Develop and implement sales strategies and metrics.
• Oversee annual and semi-annual readiness planning.
• Define and track KPIs and present to senior leadership.
• Partner with cross-functional stakeholders to remove barriers.
• Evaluate processes and design scalable workflows.
• Coach and mentor teams across channels.

Skills

Leadership

Sales operations

Revenue operations

Cross-functional collaboration

Coaching & mentoring

Change management

Job description

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy for the go-to-market engine, guiding field sales teams toward revenue objectives. This senior people-manager role partners across functions and geographies to drive planning, readiness initiatives, and performance priorities.

You will translate cross-functional data into clear decisions, build scalable operational frameworks, and shape how Zoom's field organization grows and operates, influencing long-term growth and