Head of Operations & Integrator — Remote

Blacksmith Agency LLC; Denver (CO); Remote; USD 120,000 - 180,000; Full time

Job summary

Blacksmith Agency LLC is a fully remote agency building websites and running paid and organic programs for US clients. As Head of Operations you run the company day to day, with Sales, Recruiting, Delivery and Marketing reporting to this seat.

This integrator role is owned by you, while the founder sets the vision. You will manage four department leads, set quarterly priorities, and drive profit margins on delivery, client negotiations, and vendor terms.

Qualifications

• Experience leading multiple functions and large teams within a single function.
• Proven track record growing teams from small to large (e.g., 40 to 140).
• Profit ownership with a focus on margin over revenue.
• Strong negotiation experience on contracts and with people.
• Clear communicator to align four leaders and the founder.

Responsibilities

• Lead four department leads and align quarterly priorities.
• Own the week, meeting rhythm, and quarterly priorities; decide what to cut when conflicts arise.
• Manage profit and margins on delivery and key hires.
• Oversee commercial conversations: client contracts and vendor terms.
• Develop operators into leaders and ensure timely decisions in collaboration with the founder.

Job description

Blacksmith Agency LLC is a fully remote agency building websites and running paid and organic programs for US clients. As Head of Operations you run the company day to day, with Sales, Recruiting, Delivery and Marketing reporting to this seat.

This integrator role is owned by you, while the founder sets the vision. You will manage four department leads, set quarterly priorities, and drive profit margins on delivery, client negotiations, and vendor terms.