Remote Head of Operations & Integrator

Blacksmith Agency LLC; Seattle (WA); Remote; USD 150,000 - 230,000; Full time

Job summary

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As VP of Operations you run the company day to day. Sales, recruiting, delivery and marketing all report to this seat.

Today that work sits on the founder's desk, which is the whole reason it is open. This is the integrator seat. If you run on EOS you know the shape already: the founder is the visionary and owns where the business goes, and you are the one who makes it happen, on a date,

Responsibilities

• Oversee four department leads: their numbers, development, reviews, and performance decisions.
• Manage weekly cadence, quarterly priorities, and trade-offs when plans collide.
• Own profit metrics: margin on delivery, cost of hires, and which business to accept or decline.
• Lead commercial conversations: client contracts, redlines, vendor terms, and favorable terms.
• Build leadership in operations through coaching and development of team members.
• Make day-to-day decisions alongside the founder and ensure timely execution.

Job description

Blacksmith Agency is a remote agency building websites and running paid and organic programs for US clients. As VP of Operations you run the company day to day. Sales, recruiting, delivery and marketing all report to this seat.

Today that work sits on the founder's desk, which is the whole reason it is open. This is the integrator seat. If you run on EOS you know the shape already: the founder is the visionary and owns where the business goes, and you are the one who makes it happen, on a date,