Head of Mid-Market Growth & Coaching

American Express Global Business Travel; Boise (ID); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning & growth

Inclusion groups

Job summary

Amex GBT is seeking a coaching-focused leader to drive the mid-market outbound sales development culture in Chicago, IL. You will coach reps in real-time, lead by example on outbound calls, and shape messaging, sequences, and account engagement to create real pipeline.

You will own talent development and cross-functional collaboration, using dashboards to guide decisions while keeping the human coaching at the center of performance and culture.

Qualifications

• Coaching-first leadership mindset.
• Strong belief in a phone-first outbound model.
• Data-informed coaching decisions and dashboard usage.

Responsibilities

• Hands-on coaching and real-time development of reps during prospecting blocks.
• Lead from the front and dial alongside the team to set the standard.
• Foster a phone-first culture and embed it across the team.

Skills

Coaching

Phone-first outbound

Data-driven

Cross-functional leadership

Talent development

Recruiting

Job description

Amex GBT is seeking a coaching-focused leader to drive the mid-market outbound sales development culture in Chicago, IL. You will coach reps in real-time, lead by example on outbound calls, and shape messaging, sequences, and account engagement to create real pipeline.

You will own talent development and cross-functional collaboration, using dashboards to guide decisions while keeping the human coaching at the center of performance and culture.