Phone-First Growth Manager (Mid-Market)

American Express Global Business Travel; Helena (MT); On-site; USD 88,000 - 164,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning and development opportunities

Job summary

American Express Global Business Travel (Amex GBT) is seeking a coaching-first leader to build and drive a high-impact mid-market outbound sales development team in Chicago, IL. You will coach in real time, join reps on calls, and shape the outbound strategy to generate meaningful pipeline and results.

You will lead by example, develop talent, and partner with AE leaders to align on targets, culture, and performance.

Qualifications

• Proven coaching-first leadership approach.
• Strong belief in a phone-first outbound model.
• Creative instincts for outbound strategy and messaging.
• Naturally curious about business, market, and prospects.

Responsibilities

• Hands-On coaching and real-time development of reps during prospecting blocks.
• Lead from the front by dialing alongside the team to demonstrate techniques.
• Build and embed a phone-first outbound culture across mid-market teams.
• Develop outbound playbooks and improve messaging, sequencing, and account approach.

Skills

Coaching leadership

Phone-first outbound

Outbound strategy

Data-driven coaching

Cross-functional leadership

Talent development

Job description

American Express Global Business Travel (Amex GBT) is seeking a coaching-first leader to build and drive a high-impact mid-market outbound sales development team in Chicago, IL. You will coach in real time, join reps on calls, and shape the outbound strategy to generate meaningful pipeline and results.

You will lead by example, develop talent, and partner with AE leaders to align on targets, culture, and performance.