Head of HQ Workplace Experience & Culture

clay.com; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Clay is seeking a Workplace Experience Lead to own and elevate all HQ operations in our New York flagship, a 160,000 sq ft space. You will manage facilities, space planning, vendor partnerships, and the budget while shaping a world-class workplace culture for 250+ Claymates.

You will mentor the NYC team, set service standards, and coordinate across global offices (SF and London) to scale operations and create exceptional employee experiences.

Qualifications

• Must Have: 4+ years of workplace/facilities experience leading an office of 250+ people.
• Experience planning and executing large office moves.
• Deep experience managing 100,000+ sq ft spaces and vendor relationships.
• Strong strategic thinker with project management and budget skills.
• Excellent communication and service-oriented mindset, with culture-building focus.

Responsibilities

• Own all workplace operations for Clay HQ (facilities, space planning, vendor relationships, budget, and long-term planning).
• Lead and coach the NYC workplace team; establish standards and norms; scale as we grow.
• Oversee all facility operations: HVAC, electrical, plumbing, janitorial, security, access control, maintenance.
• Manage landlord, building management, cleaning, catering, security vendors; negotiate contracts.
• Plan space utilization, seating, moves, and future growth; ensure smooth office services for 250+ people.
• Collaborate with other offices (SF and London) to share best practices and ensure consistency.

Skills

Workplace ops

Facilities mgmt

Office moves

Vendor mgmt

Budget mgmt

Stakeholder mgmt

Project mgmt

Strategic thinking

Communication

Culture building

Creative programming

Job description

Clay is seeking a Workplace Experience Lead to own and elevate all HQ operations in our New York flagship, a 160,000 sq ft space. You will manage facilities, space planning, vendor partnerships, and the budget while shaping a world-class workplace culture for 250+ Claymates.

You will mentor the NYC team, set service standards, and coordinate across global offices (SF and London) to scale operations and create exceptional employee experiences.