Head of Growth, Hospitality & Partnerships

Metropolis; Chicago (IL); On-site; USD 200,000 - 230,000; Full time

Job summary

Metropolis, a leader in recognizing the future of intelligent space, seeks a Head of Growth for Hospitality to drive profitable expansion in the hospitality vertical. This role combines strategy, partnerships, and cross-functional leadership to scale parking, security, and recognition technology across national accounts.

You will align product, sales, and operations to shape market-leading offerings, build ecosystem partnerships, and translate customer insights into product-market fit.

Qualifications

• 15+ years in the hospitality industry segment with proven commercial growth leadership.
• Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts.
• Extensive contacts, respected relationships, and an established network of vertical-specific partners across the industry.
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis.
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment.
• Excellent presentation and stakeholder management skills.
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies.

Responsibilities

• Lead strategy and execution to grow hospitality vertical and location base across regions.
• Open and win deals in key national accounts within hospitality while co-selling with regional sellers.
• Ensure vertically-oriented value proposition is strong and establish vertical-standard deal terms.
• Scale hospitality B2B marketing initiatives, trade-press coverage, and conference presence.
• Build strategic partnerships with consultants, advisors, channel partners, and enterprise influencers.
• Collaborate cross-functionally to scale core offerings and develop roadmap for additional vertical products.
• Translate customer input into product-market fit and drive impact from products.
• Co-lead the unified product and service roadmap, defining wayfinding solutions, validation strategies, and biometric integrations.
• Commercialize and scale the Metropolis Recognition Platform in hospitality.
• Partner with data team to establish dashboards proving value to hoteliers and drive thought leadership.

Skills

Hospitality leadership

Strategy & business development

P&L management

Partnerships & alliances

Data-driven decision making

Cross-functional collaboration

Sales growth

Financial modeling

Executive communication

AI platforms experience

Education

MBA degree

Job description

Metropolis, a leader in recognizing the future of intelligent space, seeks a Head of Growth for Hospitality to drive profitable expansion in the hospitality vertical. This role combines strategy, partnerships, and cross-functional leadership to scale parking, security, and recognition technology across national accounts.

You will align product, sales, and operations to shape market-leading offerings, build ecosystem partnerships, and translate customer insights into product-market fit.