Head of Fulfillment and Merchandising US Operations (Fully Remote)

Not Specified; United States; Remote; USD 40.000 - 75.000; Teilzeit

Zusammenfassung

Not Specified in the United States is seeking a remote, part-time leader to own the end-to-end redemption journey, shape the product catalog, and build scalable operational foundations within a fast-growing digital gaming and e-commerce environment.

You will manage third-party logistics providers, develop playbooks, and drive merchandising strategy with ownership over processes as the function scales.

Qualifikationen

• 6+ years of e-commerce operations, fulfillment, or merchandising experience.
• 2+ years leading teams or cross-functional initiatives.
• Experience managing vendors, negotiating contracts, and using metrics to drive decisions.
• Strong process-oriented thinking and ability to build scalable workflows.
• Remote work from anywhere in the United States.
• Part-time employment with ownership over processes and strategy.
• Opportunity to build and lead a lean team as growth scales.

Aufgaben

• Own end-to-end redemption journey from order to delivery.
• Shape product catalog and build scalable operational foundations.
• Manage third-party logistics providers and vendor SLAs, monitoring shipping speed, accuracy, and performance.
• Develop operational playbooks, support resources, and escalation procedures to reduce fulfillment issues.
• Own merchandising strategy, including sourcing, pricing, and catalog variety.

Kenntnisse

E-commerce operations

Fulfillment

Merchandising management

Vendor management

Leadership

Cross-functional collaboration

Jobbeschreibung

• This is a remote, part-time leadership role within a fast-growing digital gaming and e-commerce environment.
• You will own the end-to-end redemption journey, ensuring products move smoothly from order to delivery.
• You will shape the product catalog and build scalable operational foundations.

Key Responsibilities:

• Manage third-party logistics providers and vendor SLAs, monitoring shipping speed, accuracy, and performance.
• Develop operational playbooks, support resources, and escalation procedures to reduce fulfillment issues.
• Own the merchandising strategy, including sourcing, pricing, and catalog variety.

Requirements:

• At least 6 years of e-commerce operations, fulfillment, or merchandising experience, with 2+ years leading teams or cross-functional initiatives.
• Proven experience managing vendors, negotiating contracts, and using performance metrics to drive decisions.
• Strong process-oriented thinking and ability to build scalable workflows from the ground up.
• Remote work flexibility from anywhere in the United States.
• Part-time employment arrangement with meaningful ownership over processes and strategy.
• Opportunity to build and lead a lean team as the function scales.

Not Specified

Fast-growing digital gaming and e-commerce company. It offers a dynamic, growth-oriented environment with cross-functional collaboration and opportunities to build scalable operations.