Senior Director, Field Sales Operations & Growth

Zoom; Austin (TX); Hybride; USD 151 000 - 330 000; Plein temps

Résumé du poste

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy that keeps our go-to-market engine running with precision and purpose. In this senior people-manager role, you will translate cross-functional data into clear decisions and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on business planning, readiness initiatives, and performance priorities, shaping how Zoom's field

Qualifications

• 8+ years leading sales strategy, sales ops, or revenue operations in SaaS/tech.
• Ability to translate complex data into strategic recommendations for senior leadership.
• Experience guiding organizational change and coaching cross-functional teams.

Responsabilités

• Lead and develop high-performing sales operations and business planning teams.
• Drive cross-functional business planning and revenue operations initiatives.
• Develop and implement sales strategies, performance metrics, and processes at scale.
• Oversee annual and semi-annual sales readiness planning across functions and geographies.
• Define and track KPIs across GTM, and translate insights for leadership.
• Partner with cross-functional stakeholders to promote collaboration.
• Evaluate current processes and design scalable workflows for growth.
• Coach and mentor individuals and teams across channels.

Connaissances

Sales operations

Field leadership

Data-driven decision making

Stakeholder management

Strategic planning

Coaching & mentoring

Cross-functional collaboration

Travel willingness

Description du poste

Zoom is seeking a Head of GTM Field Operations to lead the operational strategy that keeps our go-to-market engine running with precision and purpose. In this senior people-manager role, you will translate cross-functional data into clear decisions and guide field sales teams toward measurable revenue outcomes.

You will partner with stakeholders across functions and geographies to drive alignment on business planning, readiness initiatives, and performance priorities, shaping how Zoom's field