Head of Enterprise Solution Sales – Service Collection

Atlassian Corp.; San Francisco (CA); Remote; USD 238,000 - 279,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

Atlassian is hiring a Manager, Solution Sales Executive to lead a team focused on the Service Collection - Jira Service Management, Opsgenie, Statuspage, and related integrations. You will drive Land & Expand motions across Enterprise and Strategic accounts, recruit and coach SSEs, and partner with cross-functional teams to optimize GTM strategy.

This role requires 15+ years in enterprise cloud software sales, 6+ years in sales leadership, and a proven track record of complex deals with CIO/CTO

Qualifications

• 15+ years of enterprise sales experience in cloud-based software/solutions.
• 6+ years as a sales manager with proven target achievement.
• Deep expertise in ITSM/ESM/Service Management (e.g., ServiceNow, BMC, Ivanti, etc.).
• Strong CIO/CTO/VP IT relationship-building and executive presence.
• Experience leading multi-threaded strategic deals in a matrixed overlay environment.

Responsibilities

• Lead and develop a team of experienced enterprise solution sellers, exceeding quarterly and annual bookings and OKR targets.
• Execute strategic business plans that drive Land & Expand motions for JSM across Enterprise and Strategic customer segments.
• Own recruiting, coaching, and performance management of Service Collection SSEs.
• Establish team objectives, policies, and KR plans and manage allocated resources.
• Handle advanced negotiations at the customer and partner level.
• Build and promote strong, long-lasting customer relationships with critical customers.
• Distill and define customer-centric strategies for the team in line with department and company goals.
• Partner cross-functionally with Account Executives, Solution Engineers, Channel & Alliances, Advisory Services, Product, and Marketing to optimize the Service Collection GTM motion.
• Present sales, revenue, and expense reports with forecasts to senior leadership.
• Act as a voice of the field, shaping the JSM product roadmap.

Skills

Enterprise sales

Sales leadership

ITSM/ESM

Negotiation

Executive relationships

Education

BS/MS in business/IT

Job description

Atlassian is hiring a Manager, Solution Sales Executive to lead a team focused on the Service Collection - Jira Service Management, Opsgenie, Statuspage, and related integrations. You will drive Land & Expand motions across Enterprise and Strategic accounts, recruit and coach SSEs, and partner with cross-functional teams to optimize GTM strategy.

This role requires 15+ years in enterprise cloud software sales, 6+ years in sales leadership, and a proven track record of complex deals with CIO/CTO