Head of Digital Product: Membership, Engagement & Retention

CVS Health

Pennsylvania

Hybrid

USD 144,000 - 288,000

Full time

4 days ago
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Benefits offered by this job

Bonus eligibility
Equity program
Comprehensive benefits

Job summary

CVS Health is seeking a Lead Director- Digital Product within Membership, Engagement & Retention. You will guide domain product strategy, oversee architecture, and lead a cross-functional team delivering scalable digital solutions that improve patient retention and engagement across CVS Health services.

Location: Remote in the U.S.; Salary range $144,200–$288,400 with bonus eligibility and comprehensive benefits; 10–15+ years of leadership experience in healthcare tech are preferred, with strong

Qualifications

  • 10-15+ years of progressive leadership experience spanning healthcare operations, clinical technology product management.
  • Experience leading healthcare software engineering, digital product management, or health-tech delivery.
  • Strong track record partnering with care delivery networks or value-based care programs.

Responsibilities

  • Lead domain product strategy and engineering leadership for Membership, Engagement & Retention.
  • Oversee software releases, data pipelines, and system integrations (Salesforce, Epic, and custom analytics).
  • Drive agile delivery, roadmap planning, and KPI-focused product discipline.
  • Partner with executive leaders to digitize worklists and automate manual interventions.

Skills

Healthcare leadership
Product management
Agile delivery
Cross-functional leadership

Education

Bachelor's degree
Graduate degree preferred

Tools

Salesforce
Epic EHR
HL7/FHIR integration

Job description

CVS Health is seeking a Lead Director- Digital Product within Membership, Engagement & Retention. You will guide domain product strategy, oversee architecture, and lead a cross-functional team delivering scalable digital solutions that improve patient retention and engagement across CVS Health services.

Location: Remote in the U.S.; Salary range $144,200–$288,400 with bonus eligibility and comprehensive benefits; 10–15+ years of leadership experience in healthcare tech are preferred, with strong

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