Senior Director, Digital Health Membership & Retention

CVS Health; Vermont; Hybrid; USD 144,000 - 288,000; Full time

Job summary

CVS Health seeks a Lead Director of Digital Product for Membership, Engagement & Retention. You will drive product strategy, architecture, and software delivery across retention programs, patient engagement, and value-based care initiatives. 

You will lead a cross-functional team including software engineers, data engineers, and analysts, aligning executive priorities with practical roadmaps and measurable outcomes. Domestic travel is possible as needed.

Qualifications

• Leadership experience in healthcare software engineering, digital product management, or health-tech execution.
• Experience with Salesforce CRM, Epic EHR integration, and data-driven product delivery.
• Strong knowledge of agile delivery, sprint optimization, and release management.

Responsibilities

• Own retention, membership management, and engagement domains across software and data platforms.
• Lead cross-functional teams including SDEs, data engineers, and analysts to deliver reliable software.
• Partner with executives to align roadmaps, KPIs, and patient outcomes.

Skills

Healthcare leadership

Product management

Data analysis

Agile delivery

Education

Bachelor’s degree

Graduate degree preferred

Tools

Salesforce

Epic EHR

Cloud data pipelines

Job description

CVS Health seeks a Lead Director of Digital Product for Membership, Engagement & Retention. You will drive product strategy, architecture, and software delivery across retention programs, patient engagement, and value-based care initiatives. 

You will lead a cross-functional team including software engineers, data engineers, and analysts, aligning executive priorities with practical roadmaps and measurable outcomes. Domestic travel is possible as needed.