Head of Data Center Operations & Strategy

Amazon Inc.; Covington (GA); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. seeks a technology manager to lead a team that maintains cloud infrastructure for global data center operations. The role requires mentoring, strategy development, and sponsoring projects across hardware and networks.

Responsibilities include leading on-call rotation and improving workflows to meet SLAs. Ideal candidates have 2+ years in people management, 2+ years in data center operations, and a strong IT background.

Qualifications

• 4+ years IT experience or Bachelor's degree in CS/Engineering/Math or equivalent
• 2+ years of people management experience
• 2+ years of operations and on-call support for data center facilities or production facilities

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team of data center operation professionals across locations.
• Develop career paths for employees and update internal tools.
• Recruit and train data technicians to ensure staffing levels.
• Ensure effective day-to-day data center operations, including queue management and 24/7 shift arrangements.

Skills

People management

Data center operations

Technical leadership

On-call support

Education

Bachelor's degree in CS/Engineering/Math

Tools

System management tools

Client/server environments

Job description

Amazon Data Services, Inc. seeks a technology manager to lead a team that maintains cloud infrastructure for global data center operations. The role requires mentoring, strategy development, and sponsoring projects across hardware and networks.

Responsibilities include leading on-call rotation and improving workflows to meet SLAs. Ideal candidates have 2+ years in people management, 2+ years in data center operations, and a strong IT background.