Cloud Data Center Operations Lead

Amazon Web Services (AWS); Frederick (MD); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure in global data centers. You’ll mentor staff, sponsor projects, and guide technical solutions while participating in on-call rotations.

The role involves overseeing hardware and network diagnostics, facilitating change, and driving improvements in process and automation to meet SLAs and cost objectives.

Qualifications

• 4+ years of IT experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign tasks to data center technicians and operators.
• Manage the performance of a diverse team across locations.
• Develop career paths for employees and update internal tools.

Skills

People management

IT operations

On-call support

Technical writing

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Tools

System management tools

Client/server environments

Hardware troubleshooting

Job description

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure in global data centers. You’ll mentor staff, sponsor projects, and guide technical solutions while participating in on-call rotations.

The role involves overseeing hardware and network diagnostics, facilitating change, and driving improvements in process and automation to meet SLAs and cost objectives.