Data Center Operations Leader - Global Infrastructure

Amazon Web Services (AWS); Wink (TX); On-site; USD 78,000 - 137,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure and global data center operations. The role requires strong people management, strategic thinking, and ability to sponsor projects, mentor staff, and propose technical solutions.

Expect on-call rotation and travel between data center sites as needed. The team collaborates with software, hardware, and network engineers to maintain safety, security, and efficiency while keeping cloud

Qualifications

• 4+ years of IT experience or Bachelor's degree in computer science, engineering, mathematics or equivalent.
• 2+ years of people management experience.
• 2+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience.

Responsibilities

• Prioritize and assign trouble tickets to data center technicians and operators.
• Manage the performance of a diverse team of data center operation professionals across locations.
• Recruit and train data technicians to ensure staffing levels.
• Ensure day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics.
• Inspire and guide improvements in team processes, technology, and automation.
• Manage large scale events (outages) and act as the call leader.

Skills

People management

IT operations

Data center operations

On-call support

Education

Bachelor's degree in computer science, engineering, mathematics or equivalent

Job description

Amazon Data Services, Inc. is seeking a technology manager to lead a team responsible for cloud infrastructure and global data center operations. The role requires strong people management, strategic thinking, and ability to sponsor projects, mentor staff, and propose technical solutions.

Expect on-call rotation and travel between data center sites as needed. The team collaborates with software, hardware, and network engineers to maintain safety, security, and efficiency while keeping cloud